Best CRM For Small Business (2024 Update): Everything You Wanted To Know!

Welcome to my Best CRM For Small Business Review. My goal is to help you understand what the program is all about, how much it costs, if it's a good use of your time, your money, and much more! It should be less than 10 minutes start to finish, so let's dive in!


This Best CRM For Small Business review has been thoroughly researched with information and testimonials that are available to anyone in the public. Any conclusions drawn by myself are opinions.

The Good Stuff

  • CRM Features
  • Active sales teams
  • Opportunity to earn

The Bad Stuff

  • Pricey
  • Difficult
  • Tight competition

Firstly, Why Am I Writing The Review?

Nice to meet you, my name is Brittney!

My story starts like many do… “slaving away” at a 9-5 job that I didn’t really enjoy, but hey – it paid the bills.

I worked for a large Fortune 500 company that performed background checks for other companies when they wanted to hire a new employee… so you know, not exactly exciting stuff.

For a lot of people, a nice stable job and predictable check coming in every month is the picture of success, but for me, it felt like I was missing out on life.

Clocking in every single day, doing the same tasks over and over again, getting home with barely enough time to make dinner and enjoy some time to myself… only to wake up again the next morning and do it all over again.

I just wanted to enjoy life without being shackled to an unfilling job.

I wanted to be able to take vacations whenever I wanted, for however long I wanted.

I didn’t want to have to beg my boss for a salary increase that barely matched inflation.

I just wanted to be free and happy.

Then about 4 years ago (as a stroke of luck), I stumbled across a program that taught me how to make money online by actually helping real people (local US businesses).

Who Cares About That?

99% of reviewers out there don’t have experience running an actual business. They’re writing about stuff that they have no real experience with.

Why would they do that?

They just want you to click through and buy the program that the review is about!

I have absolutely no relationship with J Rich, so you can rest easy knowing that I’m going to give you my honest opinion.

This review is written based on my own experiences with this business model.

All that being said, let’s jump into things.


Small businesses now need better ways to stay in touch with their consumers, and it’s never been simpler thanks to the development of customer relationship management software.

We will thus examine the Best CRM for Small businesses to determine whether they can make small companies function more efficiently.

We’ll discuss the best CRM and its appropriateness for your software companies.

Ultimately, I will address some of the most common queries about CRMs and customer relations management.

Most importantly, I’ll walk you through the identical technique I used to grow my internet marketing business to a revenue of over $40,000 per month, most of it passive.

There are countless information courses floating around the internet. Why? Because for every problem that exists, someone claims to have the solution.

And that solution is usually some oddball money-making system that tells you how to turn a casual interest – or maybe something you’re super passionate about – into sustainable, reliable income.

Just like Best CRM For Small Business Review, Here’s the hard truth, though…

Most of these programs:

  • Take way more time than you’re led to believe
  • May have hidden fees
  • Require you to buy multiple upsells in order to get the “real” information

But most importantly, a lot of these programs just don’t scale.

“Scale” means once you do the work to make a little money, it should get easier to make more money, not harder.

The problem is, that most programs out there make it hard to make money at first, and even harder to keep making money.

In other words, you might be able to make some money in the beginning, but it won’t be sustainable and you’ll end up getting discouraged.

This is the exact opposite of passive income.

When income is truly passive, you do the work upfront, but then you set it and forget it. The money gets made whether you’re working or not. It’s not directly tied to the hours you put in.

So, what if there was a way you could build a passive income stream that’s actually passive?

An income stream that doesn’t require:

  • Inventory
  • Selling to friends and family
  • Selling to strangers
  • Recruiting people
  • Dealing with questionable products that weigh on your conscience

An income stream that brings in consistent revenues every single month (from a couple of thousand dollars to well over $10,000)?

An income stream you could actually build in your spare time, and grow as large or as small as you want to, without having to spend hours a day chasing, selling, or managing anything?

If that sounds like something you’d be interested in, check out Digital Leasing. 

This is nothing like blogging courses, and that’s probably a good thing.

However, if you’d still like to know more about Best CRM For Small Business, keep reading.

The Best CRM Software Tools For Small Business

CRM Tools

Finding the perfect CRM match is not an easy journey. Studying techniques that are so important to your organization could be frustrating. To give you the assistance you require, we have compiled a list of the top CRM for small business processes.

In this review, we will include:

  • Value to Small Businesses
  • Benefits
  • Features
  • Top small business CRM software

Maybe this’s your first investment in a small business CRM system, or perhaps you have a current process that is highly burdensome, complex, or costly. Whatever your situation, there is a much better option. Let us begin so you can start reaping the benefits.

CRM Value To Small Businesses

CRM Value

Although CRM solutions were only available to enterprise-level businesses a few years ago, this is no longer the case. You can implement these strategies as small business owners without going bankrupt, enhancing your profit and sales process.

You can manage necessary tasks like gathering contact information, creating calendar features, and setting reminders with small business CRM software.

In addition, you can observe and record customer sentiment by the second and gather better insights using its integrations with calling and messaging.

The truth is that CRMs act as funnels for the manifold customer interactions by producing and controlling touchpoints such as contact forms, internet chats, social media mentions, and telephone calls.

Sales reps can prioritize deals, upsell potential, and develop customer loyalty depending on the collected information.

Small business CRMs are tailor-made to complement your unique business requirements with the ideal mix of a simple interface and revolutionary features.

But what’s it like for a small business to apply a CRM?

It means you are enabled to streamline workflows and make everyday work better. CRM also frees up the company sources for development, closes deals with well-defined processes, completes tasks on time, and reduces miscommunications and errors.

For a clear understanding of this, we need to look at what benefits it provides.

Benefits Of CRM

Affiliate Marketing Tools Benefits

Don’t think that the big businesses that could afford advanced equipment are the only ones eligible for all of those fancy awards. Instead, using a CRM platform that addresses your unique pain points and level of complexity will yield a large return on investment.

You can benefit from a small business CRM by:

1. Stay Organized

Stay Organized

It might be hard for a small business to maintain track of all the customer data. Sounds like spreadsheets, post-it notes, or random business cards to you?

A CRM will benefit your company if you are currently dealing with data from the old method.

By nature, CRM systems are a storage repository for all the information that moves into your business. Lead profiles, meeting notes, revenue numbers, metrics about promotion efforts – everything becomes organized and nicely recorded.

There is no need to dig through spreadsheet tabs or search through piles of physical data to find information.

2. Save Time

Save Time

The best thing about CRM software tools is that they can support a lot of the work you did manually, making you much more productive.

Marketing Automation is a fantastic approach to do this.

Yes, it can implement at any phase – advertising, sales, or even system. Rather than completing jobs, you can program regulations into the device, triggering automatic steps at the correct time.

3. Improve Communication

Improve Communication

This advantage uses both internally and outside.

Internally, there has long been conflict between the divisions of advertising and product sales representatives. If you don’t have customer service, things could get mixed up quickly.

Even if you do not have set teams at your company, the probabilities are that your collaboration method can employ a slight improvement. A CRM smooths out the technique through historical information for each contact so everybody can run with context.

Some platforms often have built-in chat tools so teams can collaborate and work in the same program.

4. Keep Customers Happy

Keep Customers Satisfied

According to Salesforce data, 8 out of 10 clients believe the interaction they will have with your company will be just as important as your service or product. Maintaining your current foundation satisfied in the face of such high expectations is essential for long-term success.

CRMs allow us to monitor client satisfaction through surveys so you can keep getting better. They typically contain comforting features that let customers contact them on the best platforms (social media, websites, and email).

5. Focus On What Works

Focus On That Works

As we previously stated, CRM solutions are scads of data. However, it is pointless unless you take action after learning it. Drills for analytics and reporting include right there.

You can get your data information by using visual elements like dashboards, graphs, charts, and reports. It is usually in a way that is far more user-friendly than messing around with a lengthy spreadsheet

You can see summaries or drill down for more evaluation of your customer-related activities.

Awareness will help you do more of what is powerful and eliminate what is not.

6. Scale Growth

Scale Growth

Naturally, any company wants to expand. Scaling is necessary if you want your business to last long.

Everything we’ve discussed thus far, including automating processes and organizing your data, increases a specific purpose.

In turn, you will have the resources to do this. You can always increase later if you begin with a standard CRM deal.

Features Checklist For Small Business CRM


No two businesses would be alike. As a result, the abilities you need to have varies depending on your business’s requirements and procedures. However, there are many common CRM choices to select.

User-Friendly Design

User Design

It is arguably the most important element of a CRM for small businesses.


Because the application is handy in case, you put it to use.

A poorly created screen with clunky navigation and a confusing structure will make your work even more difficult.

At this point, you are simply wasting your hard-earned money. Search for intuitive placement of features, merely understandable icons, sensible navigation, and an uncluttered UI.

Contact Management

Contact Management

The foundation for operations, procedures, and CRM data will be communication control, the central component of every CRM system.

This specific function should automate data entry and ensure that no two records in the database are the same.

It will also get all the contact information you need while exhibiting it in an easy-to-view manner.



Dashboards will provide you with high-level insights daily so you can continuously check on the state of your company.

They extract key data points like lead counts and revenue for easy viewing.

Some systems allow you to configure your dashboard to area the metrics you are concerned about the best.

Lead Management

Lead Management

Lead generation, nurturing, and transformation are essential aspects of business development. Lead management offers resources, including net-style lead capture tools that go straight into your pipeline.

Tracking is made easier with a visible pipeline that can explain steps. As a result, you can easily see the stage your leads are in, the number of prospects in your sales funnel, and much more.

Marketing Tools

Marketing Tools

While some CRMs include an integrated module to handle advertising tasks, others have an advertising automation platform.

You can use these tools to email campaigns, create segmented lists for even more precise targeting, evaluate the results, and advertise your service or product through various channels.

Zoho CRM

Zoho CRM

Typically, Zoho is considered the top application for small enterprises. Additionally, their CRM solution is the same.

It will support lead conversion, customer interaction, and revenue creation because it is cloud-based.

Features include the following:

  • sales force automation
  • process management
  • sales enablement
  • omnichannel support

Zoho CRM includes highly-rated apps for Android devices and iOS, making it a great option if you do not need hard mobile access.

Of course, if protection is a concern, Zoho CRM has that included also. Your information is secure through encryption, IP restrictions, two-factor authentication, and assessment logs.

Pricing: Zoho CRM’s paid editions range from $12 – $100 per user per month for annual subscriptions.

HubSpot CRM

scam or legit ggmoney

Without HubSpot CRM, no list of the top CRMs for small businesses will be complete.

It has established a solid reputation as the tool that small business internet marketers use first on the market.

Its cloud-based platform comprises Marketing Hub, Sales Hub, and Service Hub – everyone offering free versions – providing equipment that spans the entire client life cycle.

With HubSpot CRM, you can:

  • manage sales pipelines
  • track important details on dashboards
  • article on product sales tasks
  • get your contacts in order
  • capture lead information

Additionally, it features a chatbot builder, advertisement control functions, and applications for generating lead generation forms.

Should you want additional capabilities or even wish to link with tools you currently work with, you can switch on the App Marketplace.

Pricing: If you go the given route, HubSpot costs between $40 – $ 1200.

Nevertheless, that is not on a per-user basis. Therefore, it can still be considered a cost-effective option if plenty of users require a chance to access the product.

Is Best CRM For Small Business A Scam?

scam or legit ggmoney

So, is Best CRM For Small Business, a scam? Not technically. You can make money with this program, but it’s definitely not as easy as Best CRM For Small Business, make it sound.

There’s a ton of work to be done upfront, no real guarantee of success, and – most importantly – it doesn’t scale.

Now, there’s nothing wrong with front-loading the work and making the money later.

But if you’re grinding it out for 3 months and then your reward is being forced to grind it out for another 9 months before seeing any “real money,” well…that’s not a great deal, is it?

What if, instead, you could do that same 3 months of work (in your spare time), and your reward was a $500 to $2,000 payment that came in every single month?

And what if you actually didn’t need to wait 3 months? What if you could get started today and have your first payment in a week?

And what if you could double it next week?

Well, that’s the power of Digital Leasing

And you can legitimately do this from anywhere. It’s a true lifestyle business.

Your laptop and an internet connection is all you need.

Some of the most successful students in this program run their entire 6-figure businesses from:

  • A camper in the middle of the woods
  • A beach chair on the water in Mexico
  • A small villa in Greece

They’re able to travel around, living their lives first, and focusing on their income second.

Because even if they stop working for an extended period of time, the money keeps coming in.

So adventure, memories, and experience are the top priority.

And they never have to worry about how to pay for the next trip, or consider asking for time off.

If this sounds more like the type of life you want to lead, just click here to find out more about Digital Leasing.

Are There Alternatives To Best CRM For Small Businesses?

alternatives ggmoney

Yes, there are plenty of other business models to choose from if you want to pursue making money online.  Here are just a few:

What Is My Top Recommendation In Making Money Online In 2024?

Digital Leasing

Our review team has spent months researching, reviewing, and vetting dozens of business models and thousands of programs.

While there may be no “perfect business”, the research IS conclusive:

Digital Leasing is the #1 online business model for those just starting out.

Whether you’ve never made a dollar online, or you’ve been in this space for a while but never really “made it,” Digital Leasing is for you.


1) It’s Flexible: got an hour a day? You can do this. Ready to drop everything else and dive in full-time? You can do this. Yes, the more time you put in, the faster you see results. But even with a little time each day, you can move the needle in a Digital Leasing business.

And because this system is so flexible, you don’t have to constantly be working to make more money. It’s called PASSIVE INCOME because if you stop working, the money doesn’t.

Imagine taking 3 months off to just tour around Europe, rent a cabin in the woods to write a book, hike the Appalachian Trail, or live on the beach and surf all day.

This is only possible if you have an income stream that’s not tied to your time.

2) You Own & Control EVERYTHING: With blogging courses, you don’t really own anything. You have no control over the quality of products. You don’t even own your “business”.
Look at the fine print for most of the agreements folks sign when they join one of these companies. At any point, the company can change your commission structure, reduce your profit margins, or kick you out entirely.
With Digital Leasing, you own the assets, which means you have all the power and all the control.

3) Little To No Startup Costs: It’s possible to get into Digital Leasing with zero dollars upfront. Because, using the strategies outlined in this program, you can get a client to pay you BEFORE spending a penny out of your own pocket…even before you do any work.

Even without getting paid in advance, you can have your first Digital Rental Property up, running, and generating profits for less than $100.

4) Easy To Duplicate: Ok, here’s the best part: once you have your first Digital Rental Property up and running, you can literally DOUBLE your income with a few clicks, a couple keystrokes, and a single phone call (and you don’t actually need the phone call).

Remember: each Digital Rental Property is worth $500 to $2,000 a month in semi-passive income (over 95% profit). Every time you decide to create another one and increase your income, it gets easier.

Because you have more knowledge, more experience, more results, and more momentum.

If you wanted to double your income with Best CRM For Small Business, you’d probably need to double the number of hours you spend working. Because, again, this program doesn’t scale.

5) Make Money Helping Real People: With Digital Leasing, you’re actually helping people by solving your clients’ biggest problem:

Small, local businesses need more customers, and with Digital Leasing, you are unleashing a flood of happy, paying customers for these businesses.

You make money by helping them make money.

Not a big, faceless corporation either…a small business owner who’s using that money to put food on the table for their family, start a college fund for their kids, or take care of a sick parent.

Once you see how Digital Leasing makes a real impact in the lives of real people, you’ll sleep like a baby with a big smile on your face.

Now, the choice is yours. You could continue browsing, looking at opportunities like Best CRM For Small Business, which could one day make you money.

You could continue researching, never making a decision.

OR, you could take a look inside, consider what you really want, and join a program that makes your dreams a reality. At the same time, joining a community of over 2,000 successful students that are living life on their own terms thanks to Digital Leasing.

A consistent, reliable, semi-passive stream of income that doesn’t depend on you or your time to keep producing profits.

All while genuinely helping real people who are grateful and happy to pay for it.

If this sounds more like what you want out of life (or if you just want some nice side income), click here to learn more about Digital Leasing.

Brittney Here!

I get to travel the world and live life without financial worry thanks to the system below!